Assistant Director - Premium Seating Operations & Special Events
EXPIRED
Posted Date: Jun 15, 2024
Expired Date: Jun 26, 2024QUALIFICATION
-
Salary Expectation
$35,589-$55,986/yr -
Years of Experience
Not provided -
Work Type
Full-time
ABOUT PROGRAM
SPORTS/DEPARTMENT
Position Details
Position Information
Job Title
Assistant Director - Premium Seating Operations & Special Events
Position Number
400461
Vacancy Open to
All Candidates
Time-Limited
Position Details
Position Information
Job Title
Assistant Director - Premium Seating Operations & Special Events
Position Number
400461
Vacancy Open to
All Candidates
Time-Limited
No
Department Homepage
Advertising Department
PIRATE CLUB
Division
Athletics
Classification Title
10300 University Program Assoc
Competency Level
2 - Journey
Working Title
Assistant Director - Premium Seating Operations & Special Events
Number of Vacancies
1
Full Time Equivalent (FTE)
1.000
Full Time or Part Time
Full Time
Recruitment Range
$35,589 - $55,986
Anticipated Hiring Range
$40,000 - $44,000
Salary Grade Equivalency
GN07
Work Schedule
M-F, weekends as needed
Work Hours
8-5pm, weekends as needed
Position Location (City)
Greenville
Job Category
Staff - Professional
Organizational Unit Overview
The Primary Purpose of the Pirate Club or
ECU
Educational Foundation is to serve East Carolina University and its student-athletes as the friend raising and fundraising organization for East Carolina University’s Division I Athletics Program, representing the highest principals of honesty and integrity. By conducting annual fund, endowment and capital campaigns in support of student-athlete scholarships, athletic facility enhancements and other programmatic needs the Pirate Club seeks to bring positive recognition to East Carolina University and the region it serves.
Job Duties
Facility Management:
• Oversee game day hospitality in all Pirate Club premium areas for all
football, men’s basketball, and baseball home games.
• Manage premium seating area access, crowd control, first-aid needs, and
facility services.
• Evaluate admission procedures and general hospitality functions of all
greeters, team members, security personnel, etc. and manage all access
points related to premium areas.
• Create, update and maintain an emergency operations procedures
manual for all premium areas on game days.
• Create pre-season, in-season, and post-season facility maintenance and
cleaning reports and ensure all issues are resolved.
• Manage hospitality events held in Minges Coliseum, the Murphy Center,
Williams Clark Club, and throughout TowneBank Tower on home football
game days. Including oversight of guest access, food and beverage
services, temporary hospitality game day staff and guest communication
prior to the event.
• Perform weekly walkthroughs of TowneBank Tower to ensure the facility
is well upkept and fully operational. Meet with facility and housekeeping
staff as needed to resolve issues.
• Oversee the setup and breakdown of all premium areas on home football
and men’s basketball game days, including all indoor and outdoor
hospitality space setups.
Donor Communication:
• Create, update and maintain the Policy and Services Manuals for all
premium areas.
• Assist with the creation of all menu portfolios for premium areas.
• Prepare, package and deliver season tickets, parking passes and other
essential credentials and information for premium seating areas.
• Assist with creation, distribution and compilation of results from in- and
post-season premium hospitality surveys.
• Build quality relationships with internal constituents, University staff,
students, business vendors and all donors and other athletics stakeholders.
Temporary/Student Employee Management:
• Recruit 50+ temporary/student workers for all home football and men’s
basketball game days.
• Assist the HR department in moving all potential temporary and student
employees through the
ECU
hiring process.
• Create training materials and train all temporary employees to provide
premium services in all premium areas on home football, men’s basketball,
and baseball game days.
• Manage a home football game day staff of 50+ temporary/student
workers.
• Manage a home men’s basketball game day staff of 5+ temporary/student
workers.
Contracts, Invoice and Budget Management:
• Assist in the preparation of operational information for any Requests For
Proposals related to premium seating areas.
• Review all catering company invoices for accuracy and resolve any
discrepancies.
• Process and submit all vendor or client invoices for payment to business
office.
• Create, send and track all invoices to donors for services rendered on
game day.
• Track and work within the premium seating operating budget.
• Create and update yearly expense reports broken down by sport season.
Vendor Oversight & Communication:
• Oversight of the catering companies including, menu development, food
presentation, service, pricing, and cost control.
• Develop and manage a checklist of duties for housekeeping to follow both
pre-game, in-game, and post-game in all premium seating areas.
• Serve as the main point of contact for facilities, catering, housekeeping,
maintenance, hospitality staff and donors on home football, men’s
basketball and baseball game days in premium areas.
Pirate Club Office Assistance:
• Assist with day-to-day Pirate Club activities.
• Answer the phone and take gift orders, in a courteous, informative, and
positive way.
• Assist with the oversight of rental events held within TowneBank Tower.
• Assist with the planning, staffing and execution of multiple Pirate Club
annual events.
• Perform other duties as assigned.
Minimum Education/Experience
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License or Certification required by statute or regulation
N/A
Preferred Experience, Skills, Training/Education
License or Certification required by the Department
N/A
Special Instructions to Applicant
Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date
06/14/2024
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.
06/25/2024
Open Until Filled
No
Quick Link for Direct Access to Posting
https://ecu.peopleadmin.com/postings/...
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (
ADAAA
) should contact the Department of Human Resources at (252) 737-1018 (Voice/
TTY
) or ADA-Coordinator@ecu.edu .
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
ECU
participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00
EST
.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Please indicate where you learned about this job vacancy.
- Chronicle of Higher Education
- CareerBuilder
- Greenville Daily Reflector
- Raleigh News & Observer
- InsightIntoDiversity.com
- HigherEdJobs.com
- InsideHigherEd.com
- Monster.com
- Indeed
- ECU Website
- Other
* Will you now or in the future require visa sponsorship for employment?
- Yes
- No
Documents Needed To Apply
Required Documents Optional Documents 1. Curriculum Vitae/Resume 2. Cover Letter 3. List of References
Apply Now
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