Director of Event Services (Event Services Specialist)

Indiana University

Bloomington, IN

Posted Date: Apr 08, 2025

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QUALIFICATION

Salary Expectation
Unknown
Years of Experience
2+ Years
Work Type
Full-time

ABOUT PROGRAM

Indiana University
Indiana Athletics, Athletics Wikipedia Page

Athletic Director

Conference

Big Ten (DI)

SPORTS/DEPARTMENT

Equipment Event Management/Game Day Operations Facilities

About the Job

Job Description

Department

ATHLETICS (BA-ATHL-IUBLA)

Job Summary

The person in this position is assigned seasonal sports, which could include, but not limited to Men's & Women's soccer, aquatic sports (swimming/diving and water polo), Women's Basketball, Secondary for Football, Men's Basketball, and Track & Field/XC.

Department-Specific Responsibilities

Provides guidance and leadership for all game day operations and events.
Manages individual athletic programs, budgets and serves as a liaison to game day operational entities including, but not limited to visiting teams, coaches, officials, table crews, event services, athletic grounds, information technology, athletic training, TV set up crew, athletic ticket office, disability management, ambulance, university special events, and parking and traffic.
Assists with all aspects of Football Gameday Operations.

Department

ATHLETICS (BA-ATHL-IUBLA)

Job Summary

Department-Specific Responsibilities

Provides guidance and leadership for all game day operations and events.
Manages individual athletic programs, budgets and serves as a liaison to game day operational entities including, but not limited to visiting teams, coaches, officials, table crews, event services, athletic grounds, information technology, athletic training, TV set up crew, athletic ticket office, disability management, ambulance, university special events, and parking and traffic.
Assists with all aspects of Football Gameday Operations.
Serves as lead on B1G and NCAA hosted championships.
Oversees internship program.

General Responsibilities

Plans a variety of recurring and ad hoc events for the university and oversees budgets, vendor contracts, transportation, catering, signage, equipment, technology, and other event components. Coordinates event activities prior to and on the day of events.
Consults with internal and external constituencies to plan event timelines and specifications and negotiate the terms of agreements and contracts.
Works closely with vendors and staff to ensure goods and services arrive timely and in acceptable condition for events.
Interfaces with media and/or marketing and communications representatives regarding calendar of events and event publicity.
Tracks and analyzes event metrics, such as attendance, participant feedback, and expenses; monitors effectiveness and return of investment; tracks suggested event improvements for future implementation in recurring events.
Ensures events adhere to university guidelines and policies and event contracts, agreements, and specifications.
May make procedural and policy recommendations to improve operational efficiency.
May provide guidance to lower-level Event Services Specialists; may delegate administrative tasks to Event Services Coordinators.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

Bachelor's degree in business, finance, public administration, or related field

WORK EXPERIENCE

Required

2 years in events, hospitality, or related field

Preferred

4 years of experience with event related work
2 years of experience in a supervisory role

SKILLS

Required

Proficient communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure

Working Conditions / Demands

This role regularly requires the ability to effectively communicate. This role frequently requires the ability to handle equipment. This role frequently requires the ability to remain stationary and ascend/descend ladders/stairs. This role requires the ability to move objects weighing up to 25 pounds. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. The person in this role must be able to perform the essential functions with or without an accommodation.

The person in this position must be able to work nights, weekends, and holidays.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Operations

Job Family: Events

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.